Frequently asked questions  


MY COUPON CODE DOESN’T WORK IN THE CHECKOUT

Please double check you’re entering the correct code each time. If you still have issues, feel free to contact either info@cheveux-noire.com or text 07515691168.

WHY CAN I NOT BUY MORE THAN ONE BUNDLE SET ON SALE?

Some items, especially those on a sale, are available as stock dictates, therefore we only supply a certain amount. To counter-act this, be sure to act quickly, as limited stock goes fast!

CAN I COLOUR/BLEACH MY CHEVEUX-NOIRE HAIR?

Of course!

Our hair can be coloured/bleached to a variety of shades from the darkest of colours to the brightest. When colouring – especially bleaching we recommend that you do this professionally as this is a very rigorous process and strips the hair of its natural moisture. It is very important that after this process you intensely deep condition the hair on a regular basis to restore its natural softness. Please be aware that excessive colouring/bleaching can have detrimental effects to your hair so please do so with caution. See our hair care section for more information.

HOW MUCH HAIR DO I NEED?

For an average size head 2 bundles will be sufficient but if you are going for a more glamorous fuller look then we would recommend 3 or 4 bundles.


HOW LONG DOES THE HAIR LAST?

 

Whilst Cheveux-Noire is high quality how long the hair lasts depends on how you maintain it. Treat it like your own hair and take very good care of it, then normally it will last longer than 1 year. See our hair care section for more tips.

CAN THE HAIR BE STRAIGHT OR CURLED?

Yes! You can use your straightener or hair curler to style Cheveux-Noire. However, we recommend  that you don’t do it too frequently as the heat can make the hair easily get dry and tangled.

HOW MUCH IS DELIVERY?

Free for all UK customers.

HOW LONG IS DELIVERY

Our UK delivery will be with you after 3-5 working days. All international deliveries cost £25 and take 5-7 working days.

Can’t find the answer you were looking for? E-mail us direct on info@cheveux-noire.com and we will get back to you within 24 hours.

 
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